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International Telemarketing

Perfect Pitch is pleased to announce the continued growth of its International Telemarketing division.

At Perfect Pitch we offer a range of multi-lingual telephone marketing services to increase the coverage of our client's campaigns into new and existing markets without the overheads of a new country structure.

Our international telemarketing agents are true telemarketing professionals. Not only do they have the language capability to hold structured business conversations with your prospective clients but each telemarketer understand the business culture of their target country and what it takes to be successful in that region.

We have an extensive pool of experienced telemarketers that all have customer service or sales experience. Due to the fact that we have a diverse range of individuals with experience across a whole host of sectors; we are able to select the most appropriate telemarketer with the best experience for your campaign.

We continually top up and add to the pool of telemarketers. All applicants are pre-screened and their language skills are validated through a language test to ascertain competency. Most telemarketers are native speakers but are fluent in other languages.

Once approved and ready for work, we undertake a full induction programme briefing the telemarketer on the given client including the project, what needs to be achieved and confirm the outcomes required.

We cover all European languages including: German, French, Spanish, Italian, Portuguese, Dutch, Norwegian, Swedish, Danish, Finnish, Polish, Russian, Czech, Hungarian, Greek and Turkish. We can also cover Non-European languages such as Hebrew, Arabic and areas including the Americas and Africa.

Our typical day would include seven hours calling with a minimum of 70+ calls, CRM management and call reporting. Our hours are flexible to be in tune with the country called, working 24/7 and weekends if requested. Calls are also able to be recorded and made available for training and audit if requested.

The sales process and ownership of the lead can be managed according to the clients needs starting with a basic information request through to a fixed meeting or presentation between you and the prospect.

In summary, international telemarketing should be no different to UK telemarketing. It is not enough to be able to speak the language but all about the results and that critical ROI.

Read testimonals here.