Perfect Pitch Sponsors Surrey Chambers BBQ Roll up! Roll up! We are very proud to announce that we will be sponsoring this summer’s Surrey Chamber’s BBQ. The evening will be a hub for the best of Surrey’s businesses to meet and mingle. There will be sites to behold as the night has a circus theme, featuring magic and illusion! To top it off, you will have the chance to win prizes in the raffle in support of Woking & Sam Beare Hospices. With the fabulous Hog’s Back Hotel playing hosts for the evening, it should be a summer BBQ to remember! So come on down and meet the Perfect Pitch team, learn more about them and their sister company Perfect Presentation, and celebrate the summer with Surrey’s finest. Get your tickets here: https://www.surrey-chambers.co.uk/event-listing/event-detail/?eidQS=FC7ACBD4-B800-4B92-BE65-29979276EC14
Networking Workshop – WeWork Spitalfields We are running a Networking Workshop on Wednesday 1 August 2018 at WeWork Spitalfields EC2A2EX in Room 3B, 6-8pm. It would be great to have you there! It will be a fun, interactive session and will be a good opportunity to network with some of our clients and contacts. Workshop “Nail your networking skills and let our performance coaches teach you how to master the art of self-portrayal through focus on posture, breathing, and vocal control. We combine these skills with essential sales techniques, to ensure you feel equipped and confident in a networking environment. Whether it’s approaching a group of strangers, starting a conversation, or knowing how to get the most out of an event, we’ve got you covered!” Book your ticket here. The workshop is being run in association with our sister company, Perfect Presentation. Learn more about the sales training and communication courses here. We hope to see you there!
Telemarketing tips: 4 steps to securing a meeting with a lead 1) Identify the decision maker. You want to meet with the person who makes the decisions. If you are speaking to the wrong person, you are wasting your time, and theirs. Simply ask: Are you the person who would make the final decision on this? 2) Understand their problem. This is key to making your call relevant to the individual. You know what problem your target market is likely to have, and if you engage with them about this, they are likely to open up to you. It might even be cathartic for them! 3) Reveal how you can solve their problem. You’ve shown you understand their problem, now show them how you can fix it. Make this as tailored to their issue as possible, but keep it concise! 4) Calendar invite. Use the assumptive close. Suggest two dates to meet with the contact. Once agreed, take down their name, address, contact number, email, and if relevant, whether there is parking onsite. Send the prospect a calendar invitation so you both have a digital note of the meeting. Appointment setting can be an extremely effective way to produce qualified leads. As with all telemarketing, remember to be polite, concise and most of all, listen to the person on the other end of the phone! Find out more about our appointment setting service.
Perfect Presentation helps LCCI members go global! Winning clients overseas can be a tough business. There’s myriad of things to consider such as the language barrier, time zones, and culture. But, with so many emerging markets, going international is an opportunity that’s too good to miss! At Perfect Pitch, we call across APAC, EMEA, LATAM and North America in either English or the local language. Cue Perfect Presentation, part of the Perfect Pitch Group, a specialist in pitching and presentation training. As part of the London Chamber of Commerce and Industry (LCCI) series of workshops with Enterprise Europe Network and Innovate UK, our session explored how to use telemarketing to generate leads overseas, and how to pitch face-to-face. Attendees were then allowed to showcase their skills for feedback, provided by Trainer, Paul Bryant, and special guest Peter Bishop, Deputy CEO of LCCI. Delegates came from an array of sectors, ranging from translation agencies, legal services, through to specialist energy companies. Some of the topics covered in the workshop included: Pitching over the phone Script preparation and gatekeeper navigation Data Setting up a meeting Meeting skills Importance of posture, breathing and voice tone Using storytelling to pitch effectively Appearing confident and taking control of the situation Peter Petyt, 4 Rivers Services Ltd: “Very useful and comprehensive coverage of telemarketing and presentation skills” If you want to learn more about how to pitch and win business overseas, visit our sister company, Perfect Presentation.
Surrey Chambers Interview – 24 hours with Nigel Blake Surrey Chambers wanted to learn more about what makes our MD, Nigel Blake, tick. Here’s a day in the life of the boss! 06:45 – Alarm goes off and the day begins with coffee, and feeding time for the dogs, ahead of leaving for the office. 07:30 – Arrive at the office and catch up with our Middle East Team who start calling at 6am each day. 07:45 – 45 minutes of uninterrupted time, and a check of the night’s emails, ahead of our European team arriving for the day’s calling. 08:30 – It’s always great to hear our callers chatting in Arabic/French/German/Italian/Russian/Spanish, although it’s a shameful reminder of my inability to master a second language! 08:45 – More coffee and a chat with our campaign managers to ensure everything is in order for the day’s telemarketing campaigns. 09:15 – The UK team arrive, and with over 70% of the team being Actors, the noise levels rise accordingly! 10:00 – Just manage to polish off a bowl of Crunchy Nut Cornflakes ahead of a new client meeting at our offices. One of the nicer parts of my job is the insights I get into other business and industries. I find these insights fascinating, and it really helps with Perfect Pitch, as you hope you can learn from the good and bad in all businesses. 12:00 – Business/Networking Lunch in Guildford with a really interesting speaker. As with all these events you can never really be sure what you might get from it, but I’ve learnt to go with an open mind and a view that for every bad one, there will be a good one, and more often than not it will give me a chance to catch up with someone I may not have seen for a while. 14:30 – Back to the office, and its home time for the ME team, who are replaced with the US team. The office is given a new lease of life and remind me that I am clearly on the wrong team! 16:00 – Admin time, with various emails to respond to, and proposals to send out. Typically something will happen in the day that I did not plan for, and today the drains are blocked in the car park – oh well, never a dull moment here, and one thing I have learnt over the last 6 years is to expect the unexpected! 18:00 – Home for dinner and family time, where we all discuss our day’s events, and get a chance to gain some perspective. I think that sometimes, as a small business owner, there is a danger that work can become all-consuming, and it’s good to tune out for a short while at least. 20:00 – I will have a final check in with our US team leader, and a last check of the emails, before switching off for the day. 21:00 – The last part of the day consists of “I’m a Celebrity” and a glass of red, and then off to bed dreaming of blocked drains and snakes…!
Perfect Presentation help young professionals dazzle! Public speaking and presenting in any form can seem like a daunting task. Whether it’s one-to-one, at a round table or speaking at an event, the thought of being in the spotlight for many, is the stuff of nightmares! Step in Perfect Presentation. We helped calm the nerves of over 30 of Westminster Business Council’s Young Professionals, with our Public Speaking & Confidence Skills Workshop, hosted by Pearson College. The workshop, delivered by Perfect Presentation’s Training Manager, Paul Bryant, blended acting and self-portrayal techniques, with the business skills to instill confidence in the speaker and to deliver a compelling presentation in both important business meetings and to larger crowds. The interactive session focused on: • Using your physicality and mindset to your advantage. • Mastering correct breathing to control voice, pitch, and tone. • Influencing those around you, including senior decision makers. Ahead of the event, WBC’s held discussions with top employers, and uncovered that presentation skills is one of the top concerns within the wider skills gap crisis. The event provided young professionals – from the ages of 20 to 30 – the opportunity to acquire and learn these vital skills. Sophie Shrubsole, Operations Director, Westminster Business Council: “The training event provided by Perfect Presentation was absolutely spot on. Paul the trainer got the whole audience relaxed but engaged. People left with tangible ways to improve their presentation skills and felt more confident about tackling those big speaking moments!” Get in touch: If you want to learn more about our bespoke workshops to help with public speaking, job interview training, pitching and more, head to Perfect Presentation.
Use telemarketing to sell your corporate space this Christmas As anyone with a venue to hire knows, there’s nothing worse than missing out on a sale! But did you know that the answer to sell out events and fully booked Christmas parties could be sitting on your desk? When done properly, telemarketing is a cost-effective way to secure clients and provide a healthy pipeline across the year. One call from a professional telemarketer can gain you the name of the decision maker, their plans for staff events such as Christmas and away days, and who they are using currently to meet this requirement. Part of your marketing plan Telemarketing’s flexibility means it can work in conjunction with your overall marketing strategy. If you have an offer across your social media, on your website or in a local business magazine, a call to reinforce this can pay dividends. Furthermore, a targeted email campaign which includes the offer, coupled with a well-timed follow up call, can open the door to a sale. It would be remiss to expect every call to lead to a sale there and then – although it can happen! Rather, telemarketing functions well as a way of arranging qualified appointments with decision makers and a chance to grow your pipeline. Act now! The new quarter is well underway and the inevitable battle with your hospitality and leisure competitors to win clients for Christmas parties has begun! If you want some guidance or are interested in outsourcing telemarketing, make an enquiry in the form below or call 01483 422 998.